Throughout Malaysia, a large number of domestic helpers are employed every year through Indonesia Maid Agency agencies and recruitment firms. While they claim to provide fair job placements and good working environments, the truth for many domestic workers is far from ideal.

According to human rights groups, domestic helpers sourced via recruitment agencies are frequently mistreated by the families they work for. Cut off from legal aid, many are forced to work long hours, paid below minimum wage, and stripped of basic rights. Some are living under slavery-like conditions.

Despite the critical role of recruitment agencies in the hiring chain, there is very little legal protection to protect abused workers. Weak enforcement allows agencies to mishandle vulnerable workers.

It's time for policy reform—starting with stricter monitoring and regular audits for every recruitment agency operating in Malaysia. Only through strict enforcement can we protect the rights and dignity of every domestic worker.